Give people more than they expect!
We strive for excellence in every interaction we have with our customers. Starting with our initial introductions, to the software we deliver, to our training programs, and then to the support we offer if you need help. Our goal is to treat you so much better than what you expect that we become your long term partners, not just your software vendor.
Our programs are designed to be easy to use yet produce the high quality data people need to help keep them organized, productive, and their work day moving in the right direction. This means you get programs that are created just for you – just for Assisted Living, Retirement, and CCRC providers.
Our training should make sure people understand not just how to tab from field to field, but how to use the program to make a difference in their census, their residents’ lives, and their company’s bottom line.
Our partner support department is one of our strongest assets. We put the customer first and our goal is to treat you the way we would like to be treated if we were on your end of the line. We do our best not to ever put you on hold. We call you right back if you leave a message. We give answers that result in solutions. We deliver what we promise. And we’re nice about it too!