Billing & AR
Billing software for Assisted Living and Retirement communities should be as unique as the industry. You don’t use codes to bill, you typically bill people and not governments, couples share some charges but not others. Sometimes you bill two rooms at once to the same resident, and you may provide incentives to your residents for short periods of time. Charges are often pro-rated – some in advance while some are in arrears.
We have thousands of users, all who bill room rent, level of care charges and other monthly fees in advance but ancillary charges in arrears, but who also, day to day, resident by resident, may want to do things just a little bit differently. Possibly Mrs. Smith’s son wants to pay his mother’s room rent for six months. Maybe her daughter wants a copy of each month’s statement emailed to her. State reimbursement programs only want designated charges on their third party statements. Move-N gives your Retirement, Assisted Living, Memory Care and CCRC communities the kind of flexibility to pick and choose how you want to bill your residents and their families. It’s because we believe you should be focused on your residents, not your software.
The program will automatically prorate, add or reduce charges to the resident’s next month’s statement accordingly. Simply enter the date an event occurs (even in advance or arrears) and Move-N will do the rest. It’s that easy.
- Cost control and schedule
- Quality management
- Startup and commissioning
- Construction coordination
- Field engineering
- Contract management
- Materials management
- Labor relations
Accounting Features and Benefits
Automatic billing of recurring charges – Staff enter resident charges one time and all charges automatically transfer monthly to resident statements – until an end date is recorded – reducing missed resident billing due to staff oversight. Add end dates in advance for incentives – eliminating the risk of potentially lost revenue.
Statements – Our statements are large font, itemized and easy to read and understand – reducing the amount of time your staff spends interpreting statement activity to your residents. Print or email statements, and reprint as often as you like.
Payments – Record individual or third party payments to all resident charges and track partial payments to individual charges. Move-N keeps a full transaction history of all charges/payments/receipts by resident, item and category. For fully automated payments and receipt of funds, ACH payment set up is available.
Pro-rating of charges
Move-N automatically pro-rates all charges without the need for timely manual adjustments. Even once statements have been generated, if a resident has changes in:
- Room Rates
- Level of Care Fees
- Monthly Fees
- Ancillary or Service Fees
Other accounting features include
- Batch entry of service fees (ancillaries)
- Deposit history tracked
- Customizable third party billing (separate from resident billing)
- Electronic Bank Payments
- Charges/Revenue linked to GL accounts
- Rent Roll (Actual and Projected)
- Multiple Reports for Analysis